Terms and conditions - CEL Czech

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Terms and conditions

1. Order:
Order of goods is possible to realise throught webshop
(section To buy), or by e-mail on adresses obchod@cel-cz.cz or sales@cel-cz.cz. By placing the order the buyer confirms that he agrees with the terms for delivery of the goods. The order does not oblige him to accept the goods.

2. Delivery time:
Incoming order will be dealt with in the period 1-2 business days. If we get the order on a working day till the 11:00 AM, we try to ship the package on the same day. In the event that such removal is not possible, you will phone or e-mail informed about the date of delivery. Should an obstacle for delivery of ordered goods in connection with events beyond our control, we reserve the right to cancel the order, as you are well informed.

3. Price:
All prices are always listed and accounted for, including the currently applicable VAT rate. In the order and the invoice price is listed without VAT, the VAT according to current rates and the price including VAT. Prices in the online store are only valid for goods ordered on the internet page http://www.cel-cz.cz/koupit. In case of personal collection of goods to stores or electronic stores partners without internet orders from www.cel-cz.cz are valid prices at stores and electronic shops partners.

4. Transport and payment:
Transport is carried contracting transportation services DPD. Additionally, you can choose a personal collection to distribution point. Shipping price for all shipments transported to the customer contract carriers, regardless of the weight depends on the country where the goods are transported. If elected, the method of payment on delivery is added to that sum amount for cash on delivery service. In the event that on the basis of the confirmed order chosen prepayment payment on our bank account, the goods will be sent immediately after payment of the amount paid into the bank account.

6. Damage during transport deliveries:
For goods shipped until the goods customer all the risks associated with shipments of our company. If you encounter upon delivery to the discovery that the damaged shipping container, write before taking over the consignment to transport company personnel protocol damaged shipment, extent of damage or goods do not accept. In the case of discovered damage to goods after unpacking must be drawn up within 48 hours from receipt of a damaged shipment record with the carrier. Without any record of damage to the shipment can not recognize the legitimacy of claims arising from the carriage. Incompleteness complain about the content of the shipment is possible within two working days of receipt of goods.

7. The deadline for returning the goods:
In accordance with the Act no. 367/2000 Coll. dated 14. 9. 2000 will allow the supplier to the customer within 14 days after delivery of the goods without giving a reason to return (This provision applies when ordering electronically - webshop, e-mail). In case of return send the complete, undamaged, unused goods (complete package including all accessories and manuals) in the original packaging with a copy of the invoice to the address of our warehouse C Enterprise Czech sro Pivovarská 276, 41156 Bohušovice nad Ohri, along with your account number or address for a refund. After receipt and control of shipments to our stock will be issued and sent a credit note for returned goods, which must be confirmed and so confirmed send e-mail to obchod@cel-cz.cz or by post to the address of our warehouse. Do not send cash on delivery, financing amount for returned goods will be paid no later than 14 days after checking the returned goods and receipt of a confirmed credit. The goods must be unused and complete (including all accessories and documentation).

8. Warranty on products:
Consumer rights are protected by the warranty period, which is under the Civil Code set at 24 months. For some products may be extended beyond the statutory deadline as evidenced record is made in the warranty. For business entities (individuals, legal entities, state organizations and entrepreneurs), the length of the warranty period governed by the Commercial Code and in this case, the warranty period to 12 months. For each product is attached an invoice, which can also serve as a warranty card, unless it is attached to the shipment.

Seller agrees to dont transfer personal data, which provided me with the buyer to third parties. At the request of the customer the vendor will delete customer data from a customer database, in addition to the data used for accounting and tax records, the seller of the law leads.

10. Servis:

On all the tools and instruments specified in our e-shop, provided customer sevice.

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